Get in Touch
Contact Vervi
We are a small, focused team and we take every message seriously. Whether you need help, have a business proposal, or just want to say hello — we'd love to hear from you.
Response commitment: We reply to all emails within 24 hours on business days (Mon–Fri, Indian Standard Time). Enterprise customers receive a 4-hour SLA.
Business Inquiries
Reseller agreements, white-labelling, API access, or large-volume pricing.
Contact Business TeamPartnerships
Integration partnerships, co-marketing, affiliate programs, or investor relations.
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For all enquiries — support, billing, partnerships, or feedback.
Send Us a Message
Fill in the form below and we will get back to you within 24 hours.
Support Hours
- General SupportMon–Fri, 9 AM – 6 PM IST
- Enterprise SLA24 × 7 × 365
- Email ResponseWithin 24 hours
Frequently Asked Questions
How quickly will I get a response?
We respond to all support requests within 24 hours on business days (Monday–Friday, IST). Enterprise customers receive priority support with a 4-hour response SLA.
I forgot my password. How do I reset it?
Visit vervi.in/forgot-password and enter your registered email address. A reset link will be sent within a few minutes. Check your spam folder if it does not arrive.
Can I request a live demo?
Yes. Email us at support@vervi.in with the subject "Demo Request" and your preferred time slots. We will schedule a 30-minute walkthrough of the platform tailored to your use case.
Do you offer custom enterprise plans?
Absolutely. Enterprise plans include custom usage limits, dedicated support, SSO, advanced audit logs, SLA guarantees, and flexible billing. Contact us to discuss your requirements.
How do I report a security vulnerability?
Please email support@vervi.in with the subject "Security Disclosure". We treat all security reports with the highest priority and commit to acknowledging receipt within 24 hours. Please do not publicly disclose vulnerabilities before we have had a chance to address them.
I was charged incorrectly. What should I do?
Email support@vervi.in with subject "Billing Issue — [Your Email]" and include the transaction ID from your invoice. We will investigate and resolve billing errors within 2 business days.
Still have questions? Email our team — we're happy to help.